At Dawn Lantern, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how orders for our Prom Handbags and other products are processed and delivered.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays may begin processing on the next business day.

Once your order has been shipped, you will receive shipping information when tracking is available.

2. Delivery Time

Delivery times may vary depending on your destination, shipping method, carrier, weather, customs procedures, and other circumstances outside our control.

Estimated delivery times are provided as general guidance and are not guaranteed delivery dates.

3. Shipping Address

Please make sure your shipping information is complete and accurate before submitting your order.

We may not be responsible for delays or additional costs caused by an incorrect or incomplete shipping address provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible at contact@dawnlantern.com.

4. Tracking

When tracking information is available, it will be provided to you after your order has been shipped.

Please note that tracking information may take some time to become active after the package has been handed to the shipping carrier.

5. Customs and Import Duties

For international orders, customs duties, taxes, or other import charges may apply depending on the destination country.

Any applicable customs fees, duties, or taxes are generally the responsibility of the customer unless otherwise stated at checkout.

6. Delayed or Lost Packages

Although we work with shipping carriers to deliver orders as efficiently as possible, delays can occasionally occur due to weather, customs, carrier disruptions, or other circumstances beyond our control.

If your package appears to be significantly delayed or lost, please contact us at contact@dawnlantern.com with your order information so we can assist you.

7. Contact Us

For questions about shipping or your order, please contact:

Email: contact@dawnlantern.com